Please follow the steps below:
1. Contact Whatsminer to specify problems;
2. Send out the product after receiving confirmation from whatsminer's technician;
3. Creat work ID on website;
Contacts:
Telegram 1:Whatsminer_Aftersales
Telegram 2:whatsminercici (Parts sales)
Wechat 1:microbt_service
Wechat 2:whatsminer_service
Mail:Support@microbt.com
To Join Whatsminer Telegram Channel: https://t.me/whatsminercommunity
Creating repair order on website: https://youtu.be/gdjPIQbpSBQ
1. M3x, M5x series support: Power Fast Boot, High Performance Mode (Requirement: ambient temperature -5℃~28℃, AC voltage 230V~240V);
2. M2x, M3x, M5x series fans operate at full speed: 7000~7500RPM, Max power consumption of one fan: 108w, Maximum air volume of server fans: 350CFM;
3. Power cord specifications: 3*1.5mm², 3*2mm², 16A;
4. Required ambient temperature:-5℃~35℃ (When the altitude is ≥2000m, the maximum operating temperature decreases by 1℃ for every 300m higher than the altitude);
5. Recommended AC voltage: 220V~240V (Note: too low or too high AC voltage will damage the PSU);
6. Recommended ambient humidity: 20%~80%;
7. Recommended dust concentration: <0.5mg/m³
1. Before the server is powered on, make sure that the air in the pipe is empty and the system is free of leakage;
2. Server water inlet temperature range: 25℃~55℃ @normal mode; 10℃~40℃ @high mode
3. Water flow of a single server is required: ≥10L/min (Requirements for inlet and outlet water temperature difference: 10℃ @normal mode, 14℃ @high-performance mode);
4. Server water inlet pressure standard: ≤300kpa (If the pressure is too high, the cold plate will have the risk of deformation, and the damaged server will out of warranty);
5. PH value of liquid medium required: 6~8;
6. Required conductivity of liquid medium: ≤100us/cm;
7. Three phase electrical wiring mode: red black blue grounding wire, yellow green grounding wire;
mobile:+852 52630976 +852 62299768
e-mail:sales@winnersscience.comproperty in copyright